Shipping Policy

Clear shipping information for customers in the United States

Shipping coverage

We currently ship within the United States only. International shipping is not available at this time.

Shipping method and cost

All orders are shipped via Standard Shipping. We offer free shipping on all eligible orders within the United States.

Expedited or express shipping options are not currently available.

Order processing time

Orders are processed within 1–2 business days after successful payment confirmation.

Order cut-off time: 2:00 PM (local business time), Monday through Friday, excluding U.S. public holidays.

Estimated delivery time

Once shipped, the estimated delivery time is 3–4 business days.

Total delivery time:
Order processing (1–2 business days) + shipping transit (3–4 business days) = approximately 4–6 business days.

Delivery times are estimates and may vary due to carrier delays, weather conditions, or peak seasons.

Shipping carriers and tracking

We ship orders using trusted U.S. carriers such as USPS or UPS.

Once your order ships, you will receive a confirmation email with a tracking number. Tracking information can be viewed on the carrier’s official website.

Shipping delays and exceptions

While we strive to meet stated delivery timelines, delays may occur due to factors beyond our control, including carrier disruptions, severe weather, or high shipping volumes.

If your shipment is significantly delayed, please contact our support team for assistance.

Shipping address accuracy

Customers are responsible for providing a complete and accurate shipping address at checkout. We are not responsible for delivery issues caused by incorrect or incomplete address details.

Contact information

For shipping-related questions, order status inquiries, or delivery assistance, please contact our customer support team.

Email: support@chernetin.com

Transparency and compliance

This Shipping Policy is provided to ensure transparency regarding shipping methods, costs, and timelines, and is intended to comply with U.S. consumer protection standards and Google Merchant Center policies.